Consultations: We proudly offer free consultations to meet with our Providers or Aestheticians to discuss your overall treatment plan. Please contact us to schedule your free consultation.
Cancellation Policy: Those who have scheduled a service but need to cancel the appointment are required to give a minimum of 24 hours notice. A $100 – $200 cancellation fee, depending on service schedule, will be charged if appointments aren’t cancelled 24 hours in advance.
Confirmation Calls: We make every effort to email, call and text to confirm all appointments in advance; however this is a courtesy and the facility cannot be responsible for unconfirmed or missed appointments.
Deposits: A deposit, ranged from $100 – $200 depended on scheduled service, is required by new Patients to hold an appointment. Deposits are fully-refundable if no treatment is provided OR if the appointment was cancelled at least 24 hours prior to appointment time. If a treatment is provided, the deposit will be credited towards the cost of the treatment. If the appointment is cancelled with less than 24 hours notice, the deposit will be forfeited.
Current Patients with 2 or more no shows or appointment cancellations with less than 24 hours notice, will be required to leave a deposit to hold future appointments.
Late Policy: Appointments missed by 15 minutes or more will be accommodated only if time allows. It may be necessary to cancel part of your scheduled treatment. Your treatment will end on time so the next client is not delayed or inconvenienced. Thank you for your understanding.
Return Policy: Products purchased can be returned in new, unused and unopened condition within 7 days of purchase. All refunds will be provided as a credit to the credit card used at the time of purchase.
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